Front Desk Support Specialist
2 weeks ago
US Derm Support Roles is a leading provider of dermatology services, committed to delivering high-quality patient care and support. Our team of skilled healthcare professionals is dedicated to creating a positive and compassionate experience for every patient.
Job Title: Patient Service RepresentativeJob SummaryWe are seeking an experienced Patient Service Representative to join our front desk team at US Derm Support Roles. As a key member of our staff, you will be responsible for ensuring a seamless patient experience from initial contact through appointment scheduling and check-in.
Main ResponsibilitiesYour primary duties will include:
- Receiving and processing patient registration and scheduling information
- Verifying patient demographics and insurance coverage
- Scanning documents into our electronic health record system
- Maintaining accurate records and updating patient information
- Scheduling follow-up appointments and communicating with patients regarding their care
- Participating in quality improvement initiatives to enhance patient satisfaction and outcomes
To succeed in this role, you will need:
- 1-2 years of recent medical office experience or a similar capacity
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks
- Knowledge of medical terminology and coding systems (ICD-10 and CPT)
We offer a comprehensive benefits package, including:
- Competitive salary range of $50,000 - $65,000 per year
- Health, dental, and vision insurance
- Retirement plan with employer match
- Paid time off and holidays
- Continuing education opportunities and professional development support
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