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GPS Monitoring Systems Technician

2 months ago

Houston, Texas, United States TRAXGEO Full time
Job Overview

Key Responsibilities:

  • Oversee and sustain the GPS tracking infrastructure, including device setup, data acquisition, and interpretation.
  • Evaluate the operational status of office technology components, such as computers, printers, VoIP devices, card readers, and security firewalls.
  • Perform routine maintenance tasks to guarantee the effective functioning of office technology.
  • Diagnose and rectify any complications that may occur with the GPS tracking system or office technology.
  • Establish and uphold security protocols to safeguard sensitive information and ensure adherence to applicable regulations.
  • Work in conjunction with various teams to pinpoint and execute enhancements to the GPS tracking system and office technology.
  • Remain informed about industry developments and best practices concerning offender monitoring and office technology management.
  • Create analytical reports derived from GPS data and disseminate them to relevant law enforcement officials utilizing our proprietary software.
  • Maintain a comprehensive inventory of primary passwords and a maintenance timetable for office technology, ensuring compliance with relevant service level agreements for individual user passwords and offender passwords.

Required Qualifications:

  • Familiarity with network infrastructure, including firewalls, routers, and switches.
  • Expertise in diagnosing hardware and software challenges.
  • A minimum of two years of experience in installation technician roles such as fire alarm technician, security installation specialist, field support technician, or a related field is advantageous.
  • Strong communication and interpersonal abilities.
  • Capability to operate both independently and collaboratively in a dynamic work environment.
  • Relevant certifications (e.g., CompTIA, Cisco Certified Network Associate) are beneficial.
About TraxGeo

TraxGeo provides innovative solutions for the criminal justice sector with cost-effective wearable tracking devices and a robust software platform. We are a rapidly expanding startup focused on making a significant impact in the industry.