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Veterinary Customer Service Representative

2 months ago

Norwood, Massachusetts, United States Thrive Pet Healthcare Full time
About the Role

We are seeking a skilled Veterinary Customer Service Representative to join our team at Thrive Pet Healthcare. As a key member of our hospital team, you will play a vital role in providing exceptional care to our patients and their owners.

Key Responsibilities
  • Support veterinarians in delivering quality care and advocating for pets
  • Communicate with clients about individualized pet health concerns and offer guidance on Thrive Membership options, medications, and additional treatments
  • Maintain accurate and comprehensive medical records with the support of practice systems
  • Assist in maintaining a positive clinic environment and supporting fellow team members
About Thrive Pet Healthcare

Thrive Pet Healthcare is a leading provider of veterinary care, with a network of over 380 partner hospitals nationwide. Our mission is to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.

We are committed to creating a culture where everyone from any background can be heard, respected, and valued. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.

What We Offer

Competitive compensation, ranging from $20-$23 per hour, depending on skills and experience. A supportive team environment, opportunities for growth and development, and a chance to make a real difference in the lives of pets and their owners.