Current jobs related to Customer Service Intake Coordinator - Norwood, Massachusetts - Home Care Delivered

  • Customer Service Representative

    1 month ago

    Norwood, Massachusetts, United States HOME CARE DELIVERED, INC. Full time

    Job Title: Customer Service Intake RepresentativeHome Care Delivered, Inc. is seeking a highly organized and detail-oriented Customer Service Intake Representative to join our team in Norwood, MA.Job Summary:The Customer Service Intake Representative is responsible for managing and following up on all new customer orders, ensuring compliance with regulatory...

  • Clinical Services Coordinator

    4 weeks ago

    Norwood, Massachusetts, United States Maxis Clinical Sciences Full time

    Job SummaryMaxis Clinical Sciences is seeking a skilled Clinical Services Coordinator to join our team. As a Clinical Services Coordinator, you will be responsible for coordinating and preparing medical staff functions, including preparing for committee meetings, taking minutes, and processing and distributing correspondence. You will also assist with the...

  • Customer Service Representative

    4 weeks ago

    Norwood, Massachusetts, United States Domino's Pizza LLC Full time

    Job Opportunity at Domino's Pizza LLCWe are seeking a qualified customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients. This includes answering phone calls, responding to emails, and resolving customer complaints in a professional and...

  • Customer Service Representative

    1 month ago

    Norwood, Massachusetts, United States Domino's Pizza LLC Full time

    Be Part of a Winning TeamAt Domino's Pizza LLC, we're on a mission to deliver more than just pizzas. We're looking for talented individuals who share our passion for customer service and teamwork. As a Customer Service Representative, you'll be the face of our brand, ensuring that every customer interaction is a positive one.About the RoleWe're seeking a...

  • Customer Service Representative

    4 weeks ago

    Norwood, Massachusetts, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Service Department Coordinator

    4 weeks ago

    Norwood, Massachusetts, United States Joe Warren & Sons Co., Inc. Full time

    Job DescriptionService Department Administrator RoleJoe Warren & Sons Co., Inc. (JWS) is a leading provider of commercial refrigeration and food equipment services and sales throughout New England. As a Service Department Administrator, you will play a pivotal role in the organization's continued success by providing crucial administrative support to the...

  • Customer Service Representative

    4 weeks ago

    Norwood, Massachusetts, United States Savers | Value Village Full time

    About UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Our MissionWe redirect billions of pounds of used items away from landfills and onto our...

  • Customer Service Representative

    4 weeks ago

    Norwood, Massachusetts, United States Arbella Insurance Full time

    About the RoleAs a member of the Arbella Insurance Group, we are one of the leading property and casualty insurance providers in Massachusetts and Connecticut, writing over $100 million in premium. Our dynamic culture offers an independent agency feel along with the strength and resources of a large parent company, allowing us to provide competitive...

  • Front Desk Coordinator

    4 weeks ago

    Norwood, Massachusetts, United States Beacon Hill Full time

    Job Title: Front Desk CoordinatorAt Beacon Hill, we are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring a smooth and efficient work environment.Responsibilities:• Welcome...

  • Laboratory Asset Site Coordinator

    4 weeks ago

    Norwood, Massachusetts, United States Thermo Fisher Scientific Full time

    Job DescriptionAs a Laboratory Asset Site Coordinator at Thermo Fisher Scientific, you will play a critical role in supporting site initiatives to enhance client satisfaction and account profitability using the resources of Unity Lab Services.Key Responsibilities:Conduct site operations in accordance with terms and conditions of program contract and...

  • Clinical Quality Assurance Coordinator

    4 weeks ago

    Norwood, Massachusetts, United States MES Solutions Full time

    Clinical Quality Assurance Coordinator Job DescriptionAre you looking for a challenging position that will keep your clinical skills sharp while working from the comfort of your own home?MES Solutions is seeking a self-motivated, high-performing registered nurse (RN) to join our team as a Clinical Quality Assurance Coordinator.The Clinical Quality Assurance...

  • Automotive Service Consultant

    1 month ago

    Norwood, Massachusetts, United States Nucar Southern New England Full time

    Unlock Your Potential as a Service AdvisorCareer stagnation got you feeling stuck? Are you ready to shift gears and drive your career forward? Nucar Volkswagen is seeking a highly skilled Service Advisor to join our high-performing team. Our top-performing Service Advisors consistently exceed $100k per year.Key Responsibilities:Deliver exceptional customer...

  • Automotive Service Professional

    1 month ago

    Norwood, Massachusetts, United States Nucar Southern New England Full time

    Nucar Volkswagen of Norwood Job OpportunityWe are seeking a skilled Automotive Service Technician to join our team at Nucar Volkswagen of Norwood. As a key member of our service department, you will be responsible for performing high-quality repairs and maintenance on our customers' vehicles.Key Responsibilities:Diagnose and repair vehicle malfunctions in a...

  • Shift Deliveries Forward

    4 weeks ago

    Norwood, Massachusetts, United States United Parcel Service Full time

    Deliver smiles and exceed expectations in a dynamic seasonal role at United Parcel Service. As a Driver Helper, you'll play a crucial part in our team's success by assisting our Package Delivery Drivers in delivering packages across various routes.About UPSAs a world-renowned logistics company, UPS is dedicated to providing seamless delivery services to our...

  • Automotive Service Technician

    4 weeks ago

    Norwood, Massachusetts, United States Karl Chevrolet Full time

    Job OverviewWe are seeking a highly skilled Automotive Service Technician to join our team at Karl Chevrolet. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers' vehicles are repaired and maintained to the highest standards.Key Responsibilities:Accurately diagnose and...

  • Social Services Professional

    1 month ago

    Norwood, Massachusetts, United States Thom Child And Family Services Full time

    Thom Child and Family ServicesWe are seeking a dedicated and compassionate Social Worker to join our team at Thom Child and Family Services. As a key member of our multidisciplinary team, you will play a vital role in providing high-quality early intervention services to infants and toddlers with developmental delays and their...

  • Mobile Service Technician

    1 month ago

    Norwood, Massachusetts, United States HOME DEPOT U.S.A., INC. Full time

    Job SummaryWe are seeking a skilled Mobile Service Mechanic to join our team at Home Depot U.S.A., Inc. As a Mobile Service Mechanic, you will be responsible for maintaining a fleet of rental equipment at various store locations and customer job sites. Your primary focus will be on preventive maintenance, ensuring the equipment is in good working condition...

  • Front Office Manager

    4 weeks ago

    Norwood, Massachusetts, United States Courtyard Boston Full time

    Job DescriptionAt Concert Hospitality, we strive for excellence in every aspect of hotel management. Our approach is tailored to provide a unique and exceptional guest experience. Key ResponsibilitiesProvide exceptional customer service and resolve guest relations problems with a focus on understanding guest needs.Hire, train, and develop front office staff...

  • Seasonal Support Driver Position

    4 weeks ago

    Norwood, Massachusetts, United States United Parcel Service Full time

    Deliver with PurposeAs a Seasonal Support Driver with United Parcel Service, you'll play a vital role in connecting customers with their packages. This part-time position requires flexibility and a willingness to work in the morning based on operational needs and your availability.What Does It Take?Lift up to 70 poundsA valid driver's license in the state...

  • Automotive Service Professional

    1 month ago

    Norwood, Massachusetts, United States Nucar Southern New England Full time

    Job OpportunityNucar Volkswagen of Norwood is seeking a skilled Automotive Service Technician to join our team.We Offer:Competitive CompensationExtensive Factory Product TrainingComprehensive Benefits PackageCompany Paid Life InsurancePaid Time Off, Paid Holidays, Paid Sick Leave401K with Company ContributionAutomotive Service Technician Requirements2+ Years...

Customer Service Intake Coordinator

1 month ago

Norwood, Massachusetts, United States Home Care Delivered Full time
About Home Care Delivered

Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes across the U.S.

Job Summary

We are seeking a highly organized and detail-oriented Customer Service Intake Representative to join our team at our Norwood, MA office. As a key member of our customer service team, you will be responsible for managing and following up on all new customer orders, ensuring compliance with regulatory requirements and company policies.

Key Responsibilities
  • Accurately perform each step in the process from order to ship, including initial engagement and customer intake, data entry, insurance verification, prior authorization, and shipping.
  • Effectively communicate with healthcare professionals and customers to provide updates on patient order status, building strong relationships with decision-makers that result in consistent patient referrals.
  • Identify opportunities for improvement and contribute to solutions to enhance workflow efficiency and enhance the customer's experience.
  • Maintain appropriate levels of communication and confidentiality.
Requirements
  • High School Diploma or GED
  • Call Center experience required, preferably in a customer service role
  • Medical experience is helpful, such as medical office or CNA
  • MS Office knowledge
  • Preference given to bilingual candidates
Physical Requirements
  • Sitting: Ability to sit for extended periods, typically 6-8 hours a day, while working at a computer station.
  • Manual Dexterity: Proficiency in using a keyboard, mouse, and other computer peripherals for data entry and communication purposes.
  • Visual Acuity: Ability to view a computer screen for prolonged periods, with good visual acuity to read small print and accurately enter data.
  • Hearing: Adequate hearing ability, with or without correction, to understand and respond to customer inquiries via telephone or other audio equipment.
  • Repetitive Movements: Regular use of the hands, wrists, and fingers to perform repetitive tasks such as typing and using a mouse.
Compensation and Benefits

This is a full-time, non-exempt position with an hourly wage ranging from $19 to $23. Benefits include medical, dental, and vision insurance, health savings account, life insurance, 401K plan, paid holidays, competitive PTO schedule, paid training, and casual dress code.