Customer Service Representative

2 weeks ago


Beulah, Michigan, United States Matt Wetmore - State Farm Agent Full time
Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Relations Representative at Matt Wetmore - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting the growth of our business.

Responsibilities:
  • Build and maintain customer relationships through regular communication and follow-up.
  • Provide accurate and timely information to customers regarding insurance options, eligibility, coverages, and policy changes.
  • Use a customer-centric approach to educate customers about insurance products and services.
  • Collaborate with other team members to ensure seamless customer service and support.
Qualifications:
  • Demonstrated commitment to customer service and satisfaction.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proactive problem-solving and analytical skills.
Benefits:
  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for growth and advancement within the company.
  • Paid time off and vacation days.
  • Valuable career-building experience and professional development opportunities.


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