Technical Solutions Professional

3 weeks ago


Chicago, Illinois, United States IDR, Inc. Full time
Job Overview

We are seeking a highly skilled Technical Solutions Professional to join our team at IDR, Inc.

About IDR, Inc.

IDR, Inc. is a leading provider of technical solutions with 20+ years of proven industry experience in 4 major markets.

Key Responsibilities

  • Authors User Stories, Acceptance Criteria, and other Technical Requirements.
  • Authors process flows and technical documentation.
  • Utilizes deep technical knowledge to create engineering specifications from business requirements.
  • Maintains a comprehensive understanding of application functionality and business workflows in assigned product family.
  • Works with the Technical Product Owner, Product Managers, Engineering, and other stakeholders to confirm that developed solutions meet Acceptance Criteria and fulfill business requirements.
  • Participates in Agile Engineering ceremonies including daily standups, refinement, release planning, demos, and retrospectives.
  • Provides triage of incoming production support requests.

Requirements and Qualifications

  • 3+ years of experience in Agile Development environments.
  • Education or work experience including hands-on software development is strongly preferred.
  • Demonstrated understanding of web application, database, and API design and architecture concepts.
  • Execution focus - self-starter with a track record of achievement who will roll up his/her sleeves.
  • Strong teaming skills, professional attitude, enthusiastic, collaborative, and approachable.
  • Creative problem-solver; driven to find new ways to improve solutions, systems, and processes.
  • Credible, confident, and articulate with excellent communication and presentation skills used to deliver ideas clearly and concisely to stakeholders across the organization.
  • Ability to quickly learn and assimilate information from a variety of sources to develop a deep understanding of various business processes
  • Experience utilizing JIRA and Confluence to manage SCRUM/Agile projects and documentation.
  • Expertise with O365 including Excel and PowerPoint.

Nice to Have

  • Experience working with on and offshore development teams.
  • Experience utilizing Postman or Swagger to interact with API endpoints.
  • Experience utilizing T-SQL to query databases.
  • Working knowledge of tools like Lucid, Miro, and/or Figma to review business processes and designs.

Why Join IDR, Inc.

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

What's in it for You?

  • Join an growing organization
  • Competitive pay and benefits
  • Opportunity to expand skillset


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