Customer Sales Advisor
4 days ago
Goodyear, a leading tire company, is seeking a Customer Sales Advisor to join their team. As a representative of the company, you will be responsible for delivering exceptional customer service and ensuring guest satisfaction.
Estimated Salary Range: $16.00 - $20.00/hr
Job Description:
As a Customer Sales Advisor, you will gain hands-on experience in one of our centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment.
We encourage you to allow us to invest in your success as you invest in ours. The responsibilities of this role include:
- Help drive and reach sales goals through guest interactions including tire and service sales
- Build guest relationships and ensure guest satisfaction through understanding their needs
- Understand and be able to describe all warranties, advertising, and promotion of products and services
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
- Make recommendations to guests based on manufacturing recommendations
- Promote self-development by utilizing Company provided training tools
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Required Skills and Qualifications:
To be successful in this role, you must have prior guest service experience, a valid driver's license, and be at least 18 years of age. Preferred qualifications include a high school diploma or GED, previous automotive guest service experience, and previous tire sales experience.
Benefits:
This role offers a comprehensive benefit package, including medical plans, 401(k), certification reimbursement, and paid vacations. Additionally, selected candidates may be eligible for tuition assistance, sick and vacation time, as well as discounts.
Others:
Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast-paced work environment with competitive base pay. Our stores may be open 7 days a week, which may include weekends and some holidays.
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