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Financial Services Coordinator
2 months ago
We are seeking a highly skilled and motivated Client Service Associate to join our dynamic Retirement Plan Consulting team at Alera Group, Inc.
Key Responsibilities- Client Support Excellence: Collaborate with our retirement plan advisors to provide exceptional service to our clients, ensuring their needs are met and exceeded.
- Seamless Onboarding: Facilitate the smooth onboarding of new clients, ensuring they feel welcomed and supported from day one.
- Project Management: Help manage and track our team's open projects and client follow-ups, ensuring everything is completed on time and to the highest standard.
- Research and Analysis: Conduct research and develop analyses to support our client recommendations and deliverables.
- Client Deliverables: Prepare engaging and informative deliverables for client and prospect meetings, showcasing our value and expertise.
- Day-to-Day Contact: Serve as a friendly and reliable point of contact for client support, addressing their needs promptly and professionally, as well as collaborating with our vendor partners.
- Communication and Marketing: Support our ongoing client communications and contribute to our marketing efforts to attract prospective clients.
- Impactful Work: Contribute to the financial security of employees across various organizations.
- Professional Growth: Opportunities for continuous learning and career advancement within our supportive team.
- Collaborative Culture: Be part of a team that values collaboration, innovation, and client satisfaction.
- Rewarding Environment: Work in a role that combines technical skills with meaningful client interaction.
- Requirements: 2+ years of experience in Client Service, Financial Services, or the Retirement Plan industry, preferred. Bachelor's degree required.
- Skills: Strong organizational skills with the ability to manage multiple projects simultaneously without compromising quality. A passion for learning and growing within a collaborative, client-centric environment. Proficiency with computer applications and excellent people skills to build strong client relationships.
- Mission-Driven: Excited to help evolve our clients' retirement plans and enhance the financial well-being of their employees.