State Farm Agency Operations Specialist

2 weeks ago


Indianapolis, Indiana, United States Jeff Kolp - State Farm Agency Full time
Job Overview

This role is designed to support the operations of a State Farm agency, focusing on sales support and indirect income generation. The ideal candidate will be able to pivot and find client needs, set appointments, and build client relationships and trust.

Key Responsibilities:

  • Resolve client billing problems and ensure timely payments
  • Complete incoming tasks and assign as necessary
  • Follow up on auto and fire underwriting needs
  • Support office sales goals and objectives

Performance Metrics:

  • Minimum of 5 pivots per day, with optimal performance at 10
  • Set one appointment per day for an appropriate salesperson

Requirements:

  • Property & Casualty license
  • Life & Health license
  • Excellent communication skills
  • Self-motivation and ability to multi-task
  • Effective customer relations

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.


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