Customer Service Representative

7 days ago


West Springfield, Massachusetts, United States David's Bridal Full time

At David's Bridal, we are dedicated to delivering exceptional customer service and ensuring our customers have a truly unforgettable experience. As a Customer Service Representative, you will be the face of our brand, providing personalized support and guidance to our valued customers. This role requires strong communication skills, a passion for helping others, and the ability to work effectively in a fast-paced environment.

Your primary responsibilities will include:

  • Welcome and engage with all customers, building rapport and trust through genuine enthusiasm and friendly demeanor.
  • Provide accurate and timely product information, answering questions and resolving any concerns or issues that may arise.
  • Maintain a thorough knowledge of our products and services, including wedding dresses, alterations, and accessories.
  • Collaborate with colleagues to ensure seamless execution of daily operations, meeting sales goals and exceeding customer expectations.

This is an excellent opportunity for individuals who thrive in a dynamic retail environment and are passionate about delivering exceptional customer experiences.



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