Healthcare Advocate Representative

3 weeks ago


Brooklyn, New York, United States AB Hires and Consulting Full time

A passionate and empathetic individual is needed to fill the role of Patient Relations Representative at AB Hires and Consulting in Brooklyn.

Job Description:

This position involves serving as a liaison between patients, families, and healthcare providers to address concerns, enhance communication, and improve patient satisfaction.

Main Responsibilities:
  • Patient Liaison: Build strong relationships with patients and their families to address concerns and complaints.
  • Communication Facilitation: Ensure effective communication between patients, families, and homecare providers.
  • Record Keeping: Maintain accurate and detailed records of patient interactions and complaints.
  • Quality Improvement: Participate in initiatives to enhance patient satisfaction and care.
  • Support Services: Assist patients and families in accessing additional services.
Requirements:
  • Minimum 2 years of administrative experience in a healthcare or homecare setting.
  • Knowledge of the NHTD program and related healthcare services.
  • Commitment to the mission and values of the NHTD program.
  • Proficient in Microsoft Office Suite.
  • Excellent communication skills.
  • Ability to handle sensitive information with discretion.

Estimated Salary: $70,000 - $90,000 per year.


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