Automotive Service and Repair Coordinator

3 weeks ago


Monroe, Michigan, United States Victory Honda - Monroe Full time
Job Overview
At Victory Automotive Group, we are seeking a highly skilled Automotive Service Advisor to join our team at Victory Honda - Monroe. As a key member of our service department, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of technical expertise.

Estimated Salary: $55,000 - $70,000 per year, based on experience and qualifications. Our competitive pay is just one aspect of our comprehensive benefits package, which includes medical benefits, paid vacation, holidays, and opportunities for advancement.

Responsibilities:
• Schedule service appointments efficiently and effectively
• Provide accurate diagnoses and repair estimates to customers
• Communicate clearly with customers about their vehicle's status and any issues that arise
• Work closely with technicians to ensure timely and high-quality repairs
• Maintain a clean and organized workspace, adhering to all safety protocols and regulations

Requirements:
• High school diploma or equivalent required; post-secondary automotive training or experience preferred
• 1-2 years of dealer-level or large facility experience; valid driver's license and clean driving record
• Excellent communication and interpersonal skills; ability to work productively in a fast-paced environment
• Strong technical knowledge of vehicle operations, warranties, and campaigns;
• Basic computer and internet skills; ability to read and comprehend instructions; professional appearance and work ethic

Why Join Us?
Victory Automotive Group is a family-owned and operated business with over 40 locations across the United States. We pride ourselves on providing exceptional customer service and promoting a positive, inclusive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering world-class customer experiences, we encourage you to apply.

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