Service Advisor Lead

5 days ago


Monroe, Michigan, United States Victory Honda - Monroe Full time
About the Role
We are seeking an experienced Service Advisor to join our team at Victory Honda - Monroe. As a key member of our service department, you will be responsible for scheduling service appointments, communicating with customers, and working closely with technicians to ensure timely and high-quality repairs.

Key Responsibilities:
• Scheduling service appointments and communicating with customers about their vehicle's status
• Providing accurate diagnoses and repair estimates to customers
• Collaborating with technicians to ensure timely and high-quality repairs
• Maintaining a clean and organized workspace, adhering to all safety protocols and regulations
• Meeting or exceeding service level targets and maintaining current knowledge of vehicle operations, warranties, and campaigns;

Compensation and Benefits
The estimated salary for this position is $55,000 - $70,000 per year, based on experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including medical benefits, paid vacation, holidays, and opportunities for advancement.

What We Offer
Victory Automotive Group is a family-owned and operated business with over 40 locations across the United States. We pride ourselves on providing exceptional customer service and promoting a positive, inclusive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering world-class customer experiences, we encourage you to apply.

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