Night Audit Associate
1 week ago
We are seeking a highly skilled and customer-focused Night Audit Associate to join our team at Five Senses Hospitality Associates. As a Night Audit Associate, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient night audit process.
Key Responsibilities- Guest Service: Provide professional, courteous, and genuine hospitality to guests, responding to their needs and resolving any issues in a timely and efficient manner.
- Night Audit: Prepare and process night audit packages, ensuring accuracy and attention to detail, and maintaining a high level of organization and productivity.
- Communication: Effectively communicate with guests, team members, and management, using strong verbal and written communication skills.
- Problem-Solving: Anticipate and resolve guest concerns and issues, using strong problem-solving and conflict resolution skills.
- Teamwork: Collaborate with team members to ensure seamless operations and achieve business objectives.
- Education: High school diploma or equivalent required.
- Experience: Previous front desk experience and strong customer service skills required.
- Skills: Strong problem-solving and conflict resolution skills, ability to work independently and as part of a team, and strong written and communication skills.
- Competitive Benefits: Medical, dental, and vision benefits, wellness and commuter stipend, vacation PTO plan, paid sick days, and 7 paid holidays.
- Professional Development: Opportunities for career growth and development through structured development programs.
- Recognition: Monthly fun and recognition, and daily pay (RAIN).
Five Senses Hospitality Associates is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination in employment. We prohibit any form of workplace harassment and ensure a safe and respectful work environment for all team members.
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