Housekeeping Team Member

4 weeks ago


Santa Rosa, California, United States AccorHotel Full time
Housekeeping Houseperson Job Description

As a Housekeeping Houseperson, you will play a vital role in ensuring the cleanliness and comfort of our guests. Reporting to the Housekeeping Manager, your responsibilities will include:

  • Providing exceptional customer service and ensuring a positive guest experience
  • Maintaining high standards of housekeeping and adhering to departmental policies and procedures
  • Assisting Room Attendants in preparing guest rooms efficiently and effectively
  • Managing inventory in the Housekeeping closets and maintaining a clean and organized workspace
  • Responding promptly to guest requests for miscellaneous items and resolving any issues that may arise
  • Collecting dirty linen, garbage, and recyclables from Room Attendants' carts and closets
  • Following all safety and sanitation policies to ensure a safe working environment
  • Reporting any necessary maintenance items to the Housekeeping Manager

Requirements:

To be successful in this role, you will need:

  • Previous housekeeping experience, preferably in a hotel or hospitality setting
  • Excellent communication and organizational skills, with the ability to work independently and as part of a team
  • Strong interpersonal and problem-solving abilities, with a focus on providing exceptional customer service
  • High levels of responsibility and reliability, with a strong work ethic and attention to detail
  • Ability to work cohesively with colleagues and management, with minimal supervision
  • Ability to focus on guest needs, remaining calm and courteous at all times

Physical Aspects of the Position:

  • Constant standing and walking throughout the shift
  • Frequent lifting and carrying up to 40 pounds
  • Frequent kneeling, pushing, pulling, and lifting
  • Occasional ascending or descending ladders, stairs, and ramps

Compensation and Benefits:

This part-time position offers a competitive hourly rate of $21.00 and a range of benefits, including opportunities for professional growth and development.

Remote Work:

No

Employment Type:

Part-time



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