Client Service Representative at Mercedes-Benz Dealership

4 days ago


Bloomington, United States Feldmann Imports Full time

Feldmann Imports Mercedes-Benz is seeking a skilled Client Service Representative to join our Client Care Department. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

What We Offer

  • $21.00 - $25.00 per hour based on daily and weekly performance
  • Medical, dental, and vision insurance
  • 401K plan
  • Paid time off and vacation
  • Short-term disability
  • Growth opportunities
  • Employee vehicle purchase plans
  • Saturday lunches
  • Long-term job security
  • Health and wellness
  • Discounts on products and services

Duties:

  • Provide exceptional customer service and resolve client issues in a timely and professional manner
  • Schedule appointments and manage client relationships
  • Utilize strong communication and critical thinking skills to identify client needs and provide solutions
  • Work in a fast-paced environment and adapt to changing priorities
  • Meet daily individual and team goals by managing time and meeting expectations for productivity

Requirements:

  • Prior experience working with customers and providing exceptional service
  • Computer skills and ability to multitask
  • Outgoing personality with expertise in developing relationships
  • Steady work history and commitment to starting a new career
  • Proficient MS Office knowledge
  • Excellent verbal and written communication

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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