Senior Resident Manager
2 weeks ago
Rudin Management Company is a family-owned real estate company with a long history of developing, owning, and managing sustainable and diversified properties in New York City.
The PositionWe are seeking a Senior Resident Manager to oversee the facilities operations and personnel management for 1 to 4 assets in our Multifamily Department.
Responsibilities- Manage a team of union workers and hire, train, and develop other team members.
- Partner with the General Manager or Senior Community Manager to deliver exceptional customer service.
- Oversee preventative maintenance, building system reviews, work orders, and logs, as well as seasonal maintenance and unit turnovers.
- Closely manage maintenance budgets and financial controls.
- Ensure compliance with regulatory requirements and conduct monthly inspections of all buildings and grounds.
- Maintain safety standards, safe work practices, and emergency responses.
- Build and maintain harmonious resident relations through excellent service and timely repairs.
- Maintain tools, equipment, and workspaces in proper working order.
- Communicate and report any liability and risk management issues to the Head of Facilities.
- Oversee apartment turnover scheduling for move-ins, move-outs, and transfers.
- Maintain confidentiality of resident, client, and staff information.
- Develop and implement a written property maintenance and preventive maintenance program.
- Periodically inspect vacated apartments and common areas for quality control.
- Partner with the Engineering team on safety and training initiatives.
- 5-7+ years of experience in an apartment maintenance leadership role managing union employees.
- High school diploma, Bachelor's degree preferred.
- Knowledge of NYC building codes, regulations, and violations.
- Working knowledge of building operations, including steam boilers, electrical, elevator, and scopes of work for repairs.
- Strong communication, interpersonal, and problem-solving skills.
- Strong organizational, time-management, and supervisory skills with attention to detail.
- Ability to manage multiple projects, exercise independent judgment, and work independently.
- Proficiency in Microsoft Word, Excel, and Outlook, and experience with Yardi software.
- Ability to navigate Microsoft Teams and Zoom apps.
Compensation for this role is subject to the terms of the 2022 Resident Managers Agreement. The annual salary for this position ranges from $115,000 to $125,000.
*Salary may vary based on work experience, market conditions, and qualifications/training.
Rudin is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.
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