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Customer Experience Ambassador

1 week ago

Menomonee Falls, Wisconsin, United States Planet Fitness Full time
Our Mission

To enhance people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is committed to cultivating the Judgement Free Zone and shaping the future of our brand.

Key Responsibilities
  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk-related activities, including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
  • Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner.