Wellness Membership Sales Representative

3 weeks ago


Vienna, Virginia, United States Elements Massage Full time
Overview

We are seeking a skilled sales professional to join our team at Elements Massage as a Wellness Membership Advisor. In this role, you will be responsible for creating an exceptional massage experience for every client during every visit. Your primary duty will be to sell the Elements Wellness Program, which is the best way to care for clients and is the financial foundation of our studio.

Responsibilities

As a Wellness Membership Advisor, you will guide clients through the Elements Massage service path of care by:
  • Providing exceptional customer service and ensuring a brief, easy, and accurate appointment scheduling, paperwork, and payment process.
  • Working as a team with our managers and massage therapists to create the best massage experience for all clients.
  • Talking to current and future members about the benefits of the Elements Wellness Program.
  • Selling the Elements Wellness Program.

The Right Candidate

We are looking for a candidate who has a competitive team spirit, loves listening, and is not afraid to strike up a conversation and discuss clients' long-term care at Elements Massage. You should be able to treat client criticism as an opportunity to show that Elements Massage will always work to make any unsatisfactory experience right. You will also work to ensure every client has an excellent experience.

Qualifications

To be successful in this role, you will need:
  • Sales experience, preferably selling memberships or services in-person to potential clients.
  • Ability to overcome objections during the sales process.
  • Experience providing customer service in a spa-like or similar environment.
  • Familiarity with modern office tools and systems.
  • A serious attention to detail and a low-drama and flexible attitude.
  • Ability to remain flexible in a constantly changing environment.


We are an equal opportunity employer and welcome applications from all qualified candidates.

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