Telehealth Operations Specialist

4 weeks ago


Boise, Idaho, United States St. Luke's Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Telehealth Operations Specialist to join our team at St. Luke's Health System. In this role, you will be responsible for providing non-clinical support and service to telehealth programs, physicians, clinical staff, patients, and units throughout the region.

Key Responsibilities
  • Under supervision, perform professional level support activities in one or more functional areas within an assigned department/unit.
  • Use established procedures to perform assigned tasks.
  • Through documentation and oral communication, essential information is shared with healthcare team members and others throughout the organization and region.
  • Prepare, compile, and maintain technical and operational records for all telehealth programs.
  • Maintain inventory and order supplies as necessary.
  • Assist in gathering patient information between telehealth services and units/programs both internal and external to the organization.
  • Organize the flow of information to maximize timely feedback, including the management of high volumes of telephone calls and electronic messages.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 6 months experience.
  • Licenses/Certifications: None.
What We Offer

At St. Luke's Health System, we are committed to providing a supportive and inclusive work environment that allows our team members to thrive both personally and professionally. We offer a comprehensive benefits package, including a competitive salary, retirement plans, and access to on-site counseling, massages, and wellness programs.

We are an equal opportunity employer and do not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.



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