Patient Access Associate

2 weeks ago


River Falls, Wisconsin, United States Optum Full time

We are seeking a Patient Access Associate to join our team at Optum in partnership with Allina Health. This role will provide support to the Allina Health account, contributing to improving health outcomes by connecting people with necessary care, pharmacy benefits, data, and resources.

Job Summary

The Patient Access Associate will be responsible for greeting and welcoming patients in person, providing a standard registration process, and collecting demographic and financial data. Primary responsibilities include:

  • Greeting and welcoming patient in person
  • Collecting demographic and insurance information
  • Checking in and interviewing patient to complete appropriate paperwork
  • Directing patient to their appointment or procedure

Additional responsibilities may include scheduling add-on appointments, documenting issues and resolutions, resolving claim issues, verifying insurance eligibility, obtaining cost information, and explaining it to patients as needed. The ideal candidate will possess excellent communication skills, dependability, and intermediate proficiency in Microsoft Office products.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off. If you are looking for a rewarding career opportunity with opportunities for growth and development, please consider joining our team.



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