Claims Resolution Specialist

3 weeks ago

Biloxi, Mississippi, United States IMA Financial Group Full time
Job Summary:

As a Claims Resolution Specialist at IMA Financial Group, you will play a vital role in ensuring timely and professional interactions with clients. Your primary responsibility will be to perform claims functions within an IMA office, maintaining a proactive approach to claim resolutions and strategies. You will communicate pertinent claim information to internal and external clients, develop strong working knowledge of Applied Epic and Carrier Interface Systems, and assist on claims projects as assigned.

Key Responsibilities:

• Interact professionally and timely with clients via email, phone, and in-person
• Perform claims functions within an IMA office, maintaining a proactive approach to claim resolutions and strategies
• Communicate pertinent claim information to internal and external clients
• Develop strong working knowledge of Applied Epic and Carrier Interface Systems
• Assist on claims projects, coordinate claim reviews, reports, loss runs, or other tasks as assigned

Requirements:

• 1 to 3 years of similar or related experience
• Experience with EPIC preferred
• Experience with MS Office products preferred/required (PowerPoint, Outlook, Word, and Excel)
• A two-year college degree or completion of a specialized course of study at a business/trade school or completion of a specialized and extensive in-house training or apprenticeship program
• Prior claim experience preferred or coordination of claim and general insurance experience
• Strong communication skills and basic mathematical skills required

Benefits:

As a Claims Resolution Specialist at IMA Financial Group, you will be eligible for our valuable benefits and rewards package, including an annual performance bonus, stock purchase, medical plans, prescription drugs, dental, vision, family assistance program, FSA, HSA, pre-tax parking plan, 401(k), life/AD&D, accident, critical illness, hospital indemnity, long-term care, short-term disability, long-term disability, business travel accident, identity theft, paid time off, paid holidays, sabbatical, gift matching, health club reimbursement, and personal and professional development. The hiring range for this position is $60,000-$80,000, with final offer amounts depending on factors such as geographic location, prior relevant experience, and knowledge, skills, and abilities.

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