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SaaS Solutions Project Manager

2 months ago

Baltimore, Maryland, United States Early Morning Software, Inc. Full time
Job Overview

Position: PRISM IT Analyst/Project Manager

Your Mission: In the role of PRISM IT Analyst/Project Manager, you will leverage your extensive experience in consulting and project execution of Software as a Service (SaaS) and Enterprise Solutions. A strong commitment to client satisfaction and a deep understanding of Project Management Office (PMO) methodologies are essential. You will showcase your analytical and project management skills to effectively communicate with clients, grasp their needs, implement best practices, and ensure timely delivery of SaaS solutions.

Your Responsibilities: As a Senior IT Project Manager, you will play a pivotal role in enhancing our growing base of PRISM Compliance Management clients. Your contributions will be vital to the successful implementation and adoption of our SaaS offerings. This includes understanding client requirements, establishing a robust project management framework, and collaborating with both internal and external stakeholders to ensure successful PRISM deployment.

As an IT Analyst/Project Manager, you are expected to exhibit strong communication abilities, a collaborative mindset, and a proactive approach to managing client expectations and project outcomes.

About Us:

Early Morning Software, Inc. has successfully developed and deployed over 1,500 tailored and/or Commercial Off-The-Shelf (COTS) software solutions for a diverse range of clients, including governmental bodies and private sector organizations.

With a national footprint, we are expanding our reach and creating new opportunities for our team members. Join us as we evolve from a regional leader in software development to a national authority in SaaS-based Supplier Diversity and Contract Compliance solutions.

Key Responsibilities:

  • Design and implement Project Plans for both new and existing clients in the deployment and support of PRISM.
  • Maintain comprehensive reporting on Project Status and overall Client Engagement.
  • Ensure timely and budget-compliant delivery of client projects.
  • Identify avenues to enhance client value through upgrades, enhancements, and best practices.
  • Engage directly with Clients and internal teams to ensure project success.
  • Analyze client requirements and align them with PRISM functionalities.
  • Configure client-specific instances of PRISM.
  • Oversee the creation of all necessary documentation and project deliverables for clients.

Additional Duties May Include:

  • Facilitating training sessions for client users as needed.
  • Contributing to the product knowledge repository and best practices.
  • Identifying and documenting potential product enhancements or new ideas.
  • Collaborating with other business units (primarily support, customer success, and sales) to communicate product offerings to clients.

Required Qualifications:

  • At least 2 years of experience in a Project Management Office setting.
  • A minimum of 4 years in Technical Project Management roles.
  • At least 4 years of experience as a Technical Analyst.
  • A minimum of 2 years in Data Analysis and Integration.
  • At least 3 years of experience in IT Product Implementation.
  • Bachelor's degree in Business, Information Technology, or Computer Science.
  • Exceptional written, presentation, and verbal communication skills.
  • Demonstrated business and/or technical analysis capabilities.

Preferred Qualifications:

  • Experience in delivering COTS software projects.
  • Familiarity with HTML, SQL, Crystal Reports, and database design.
  • Experience with major ERP/Contract Management/Procurement Systems (e.g., ADP, Oracle, Paychex, QuickBooks, Sage, SAP).
  • Proficiency in advanced MS Excel functionalities (e.g., macros).
  • Knowledge of supplier diversity and compliance management, supply chain management, contract management, procurement, and financial systems.
  • Experience in Business Process Engineering, Quality Assurance, and Agile Development methodologies.
  • Experience with SaaS software and web application troubleshooting and analysis.

Industry Focus:

  • Computer Software
  • Information Technology & Services

Employment Type: Full-time