Pharmacy Navigator I

2 days ago


Neptune City, New Jersey, United States Hackensack Meridian Health Full time

About the Role

We are seeking a highly skilled Pharmacy Navigator I to join our team at Hackensack Meridian Health. As a Pharmacy Navigator I, you will play a critical role in ensuring that patients receive the medications they need in a timely manner, while also adhering to all established pharmacy and federal/state privacy and compliance policies.

Key Responsibilities

  • Obtain patient authorization to process discharge prescriptions through the ambulatory pharmacy
  • Engage in a collaborative process with floor nurses, discharge planners, case managers, social workers, physicians, APNs, PAs, medical residents, unit clerks, and other teams/initiatives to ensure patients scheduled for discharge can receive critical medications in a timely manner
  • Determine patients being scheduled for discharge and ensure HMH Pharmacies are selected by patient choice to provide services
  • Identify and troubleshoot discharge patient medication access issues related to insurance, financial, or insurance coverage and help resolve so patients can receive needed medications
  • Ensure prescription fulfillment by in-house pharmacy based upon priority needs to allow for timely discharge
  • Coordinate and facilitate patient pickup of prescriptions and/or delivery of completed prescription orders to patient care areas
  • Ensure patients receive offer for pharmacist counseling and distribute pharmacist contact information in the event patient has prescription-related questions at home
  • Facilitate distribution of medication-related educational materials and coordinate counseling with staff pharmacist where needed
  • Assist Ambulatory Pharmacy staff as needed
  • Perform duties of Ambulatory Pharmacy Technician if required
  • Ensure all guests/patients receive safe care. Maintain a safety-first work ethic. Report any medication errors or medication variances as required by HMH Pharmacy Policy

Requirements

  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs
  • Excellent written and verbal communication skills
  • Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms
  • Pharmacy Technician License
  • PTCB or ExCPT Certification Required within 180 days of start of employment

About Hackensack Meridian Health

Hackensack Meridian Health is a leading healthcare organization in the region, committed to providing high-quality patient care and advancing the field of medicine through research and innovation. As a Mandatory Influenza Vaccination Facility, we prioritize the health and safety of our patients and staff.


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