Pharmacy Navigator I
2 days ago
About the Role
We are seeking a highly skilled Pharmacy Navigator I to join our team at Hackensack Meridian Health. As a Pharmacy Navigator I, you will play a critical role in ensuring that patients receive the medications they need in a timely manner, while also adhering to all established pharmacy and federal/state privacy and compliance policies.
Key Responsibilities
- Obtain patient authorization to process discharge prescriptions through the ambulatory pharmacy
- Engage in a collaborative process with floor nurses, discharge planners, case managers, social workers, physicians, APNs, PAs, medical residents, unit clerks, and other teams/initiatives to ensure patients scheduled for discharge can receive critical medications in a timely manner
- Determine patients being scheduled for discharge and ensure HMH Pharmacies are selected by patient choice to provide services
- Identify and troubleshoot discharge patient medication access issues related to insurance, financial, or insurance coverage and help resolve so patients can receive needed medications
- Ensure prescription fulfillment by in-house pharmacy based upon priority needs to allow for timely discharge
- Coordinate and facilitate patient pickup of prescriptions and/or delivery of completed prescription orders to patient care areas
- Ensure patients receive offer for pharmacist counseling and distribute pharmacist contact information in the event patient has prescription-related questions at home
- Facilitate distribution of medication-related educational materials and coordinate counseling with staff pharmacist where needed
- Assist Ambulatory Pharmacy staff as needed
- Perform duties of Ambulatory Pharmacy Technician if required
- Ensure all guests/patients receive safe care. Maintain a safety-first work ethic. Report any medication errors or medication variances as required by HMH Pharmacy Policy
Requirements
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs
- Excellent written and verbal communication skills
- Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms
- Pharmacy Technician License
- PTCB or ExCPT Certification Required within 180 days of start of employment
About Hackensack Meridian Health
Hackensack Meridian Health is a leading healthcare organization in the region, committed to providing high-quality patient care and advancing the field of medicine through research and innovation. As a Mandatory Influenza Vaccination Facility, we prioritize the health and safety of our patients and staff.
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