Shift Leader

2 days ago


Mount Prospect, Illinois, United States Hanuman Inc Full time
Job Title: Shift Leader

At Hanuman Inc, we are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for coaching and guiding our Crew Members to deliver exceptional guest experiences and execute operational standards.

Key Responsibilities:

  • Lead and motivate Crew Members to achieve high levels of performance and guest satisfaction.
  • Develop and implement effective training programs to ensure Crew Members have the skills and knowledge needed to excel in their roles.
  • Monitor and analyze guest feedback and operational metrics to identify areas for improvement and implement corrective actions.
  • Collaborate with the management team to develop and implement strategies to drive sales growth and improve profitability.
  • Ensure that all restaurant standards and marketing initiatives are properly executed during shifts.
  • Manage labor costs, food costs, and cash handling to ensure optimal profitability.
  • Comply with all restaurant, Brand, and franchisee policies.

Requirements:

  • Must be able to fluently speak/read English.
  • Math and writing skills.
  • Restaurant, retail, or supervisory experience preferred.
  • Guest Focus – anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results – set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making – make good decisions based on analysis, experience, and judgment.
  • Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Benefits:

  • Competitive Weekly Pay.
  • Paid Time Off.
  • Medical and Dental Insurance with Company contribution (full-time employees).

As a Shift Leader at Hanuman Inc, you will have the opportunity to work in a fast-paced and dynamic environment, where you will be challenged to grow and develop your skills. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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