Customer Service Representative

2 weeks ago


Grove City, Ohio, United States Byers Chevrolet Full time
About Byers Chevrolet

At Byers Chevrolet, we strive to create a customer-centric environment where every individual feels valued and supported. As a family-owned and operated business since 1897, we understand the importance of happy employees in delivering exceptional service to our customers. Our promise is to consistently provide award-winning service and value that our community has come to expect from us.

Benefits
  • Comprehensive Medical, Dental, and Vision Coverage
  • Flexible Spending Accounts for Health and Dependent Care
  • Short and Long-Term Disability Insurance
  • Life Insurance with Company-Matched Contributions
  • 401K Plan with Company Match and Vesting Schedule
  • Vacation Pay and Paid Holidays
  • Growth Opportunities through Training and Development
  • Employee Vehicle Purchase Plans
  • Family-Owned and Operated Business with Long-Term Job Security
  • Health and Wellness Initiatives
  • Flexible Work Schedule and Telecommuting Options
  • Discounts on Products and Services
Responsibilities
  • Oversee the Drive Lane to Ensure Prompt, Courteous, and Effective Service
  • Greet Customers, Inspect Vehicles, and Handle Additional Service Recommendations
  • Schedule Appointments and Provide Concierge Support for Owner Inquiries
  • Take Ownership of the Customer's Experience by Completing Additional Assignments
Qualifications
  • Organized and Friendly Personality with Excellent Communication Skills
  • Demonstrated Ability to Manage Others and Prioritize Tasks
  • Time Management Skills and Ability to Work in a Fast-Paced Environment
  • Professional, Well-Groomed Personal Appearance and Clean Driving Record
  • Willingness to Submit to a Pre-Employment Background Check and Drug Screen


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