Customer Service Representative
4 weeks ago
Overview:
At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay:
- Competitive base pay of $14-16/hour plus bonuses and commissions
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 40% off all products
Day-to-Day:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
At Massage Envy, we're looking for team members who share our passion for helping others and delivering an excellent experience.
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