Store Operations Manager
2 days ago
As a leading self-storage company in the United States, Extra Space Storage offers a unique opportunity to join a diverse team with an excellent company culture. We provide competitive wages, a great work-life balance, and career and development opportunities.
Job SummaryWe are seeking a highly motivated and experienced Store Manager to oversee the day-to-day operations of one or more of our facilities. The ideal candidate will have a strong background in customer service, sales, and leadership, with a proven track record of driving sales growth and improving customer satisfaction.
Responsibilities- Manage the day-to-day operations of one or more facilities, ensuring excellent customer service and a clean and secure environment.
- Develop and implement sales strategies to drive unit rentals, unit insurance, and moving supplies sales.
- Build and maintain strong relationships with customers, identifying their storage needs and providing solutions.
- Guide new customers through rental processes and agreements, ensuring a seamless and efficient experience.
- Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.
- Ensure the facility meets the highest cleanliness standards through general maintenance duties.
- Work independently on daily tasks as well as cooperate with team members and other stores in the area.
- Run errands for the facility and travel to other store locations as needed.
- 2+ years of customer-facing employment experience.
- 1+ year of experience in a leadership or supervisory role preferred.
- Strong computer skills and ability to learn new software.
- Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
- High school diploma or GED equivalent required, a college education is a plus.
- A competitive starting pay + monthly bonus opportunity.
- Paid Time Off accrued throughout the year, increasing with years of service.
- Generous 401(k) match with Traditional and/or ROTH choices.
- Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
- EXTRA Healthy Wellness Program with rewards towards your medical premium.
- BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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