Shift Manager

6 days ago


District Heights, Maryland, United States JACKMONT HOSPITALITY INC Full time
Job Summary

We are seeking a highly motivated and experienced Shift Supervisor to join our team at TGI FRIDAYS // Store #2098. As a Shift Supervisor, you will be responsible for ensuring that our guests receive a Friday's Style dining experience characterized by a fun atmosphere and great tasting food and drinks which, are prepared and served safely.

Key Responsibilities
  • Supervise operations during scheduled shifts, including daily decision-making, and staff support while upholding standards, product quality, and cleanliness.
  • Ensure that the restaurant and staff are set up for an outstanding shift.
  • Observe team member performance in delivering the Friday's guest experience, providing immediate feedback, coaching, development, and recognition.
  • Ensure all newly hired team members follow and complete their appropriate training plan.
  • Frequently interact with Guests ensuring that their experience is delivered in accordance with Friday's Service Style; and follows up on any issues or complaints they may have.
  • Conduct motivational staff meetings ensuring that team members are engaged and informed regarding Friday's food, beverage, promotions, etc.
  • Ensure great food is served to every guest.
  • Ensure ambiance of the restaurant is aligned with the Non-Negotiable Brand Standards (NNBS).
  • Conduct food safety and line checks, to ensure food and beverage standards are met and executed safely.
  • Manage cash handling procedures: assigns bartender drawers and performs checkouts of servers and bartenders ensuring all tickets are accounted for, all comps have been signed, the proper amount of cash, gift cards, and credit card vouchers is obtained from team members, tip share is collected, and the proper amount of tips have been declared.
  • Approve food and beverage comps or promotions.
  • Checks in deliveries from vendors; ensuring quality and proper billing.
  • Prepares end of shift reports.
  • Ensures a safe working and guest environment to reduce the risk of injury and accidents. Assists with the completion of accident reports if a guest or employee is injured.
  • Ensures proper security procedures are adhered to, in order to protect team members, guests, and company assets, including security of beer walk-in, liquor room, store room freezer, back-door, safe alarms, and office.
  • Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Conducts pre-screen interviews for team member candidates using applicable interview guides.
  • Performs other duties and responsibilities as required or requested.
Qualification Requirements
  • Minimum 6 months experience as a Team Member and a Certified coach (internal)
  • or one year of external restaurant experience with a college degree preferred (external)
  • Must be capable of performing all functions and meeting qualification standards for all hourly positions


  • District Heights, Maryland, United States Domino's Pizza LLC Full time

    Job Description**Domino's Pizza LLC is seeking a highly motivated and experienced Assistant Manager to join their team.**The ideal candidate will have a proven track record of leading a team, managing store operations, and providing exceptional customer service. As an Assistant Manager, you will be responsible for:**Managing Store Operations**: Overseeing...

  • Shift Manager

    1 week ago


    Linthicum Heights, Maryland, United States Taco Bell Full time

    {"title": "Shift Leader", "description": "Job SummaryWe are seeking a skilled Shift Leader to join our team at Taco Bell. As a Shift Leader, you will be responsible for assisting management in routine administrative and operational tasks within the restaurant.Key ResponsibilitiesDrive excellence in customer service and maintain company standards in product...

  • Shift Manager

    5 days ago


    Linthicum Heights, Maryland, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading shifts, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.Key ResponsibilitiesLead shifts and ensure seamless operationsManage and motivate a team of...

  • Shift Manager

    1 day ago


    Linthicum Heights, Maryland, United States Taco Bell Full time

    Job SummaryWe are seeking a highly motivated and organized Shift Manager to join our team at Taco Bell. As a Shift Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality products, and driving operational excellence in our restaurant.Key ResponsibilitiesCustomer Satisfaction/Product QualityMaintain fast, accurate...


  • District Heights, Maryland, United States Biolife Plasma Services Full time

    About the Role:We are seeking a skilled Health Screener to join our team at BioLife Plasma Services. As a Health Screener, you will play a critical role in ensuring the health and safety of our donors by conducting thorough medical screenings and phlebotomy procedures.Key Responsibilities:Conduct medical screenings of donors to identify any potential health...


  • District Heights, Maryland, United States CVS Health Full time

    About the RoleCVS Health is seeking a highly motivated and customer-focused Retail Store Associate to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesProvide differentiated customer service by anticipating...


  • District Heights, Maryland, United States Biolife Plasma Services Full time

    About the Role:We are seeking a skilled Health Screener to join our team at BioLife Plasma Services. As a Health Screener, you will play a critical role in ensuring the quality and safety of plasma donations.Key Responsibilities:Greet donors and conduct thorough health screenings to ensure their eligibility for plasma donation.Perform venipuncture and...


  • District Heights, Maryland, United States Goodyear Full time

    About the RoleAs a Customer Sales Advisor at Goodyear, you will play a vital role in delivering exceptional customer experiences and driving sales growth in our tire and automotive services. This is an exciting opportunity to join a leading company in the industry and develop your skills in a fast-paced, dynamic environment.Key ResponsibilitiesBuild strong...

  • Line Cook

    2 weeks ago


    District Heights, Maryland, United States Jackmont Hospitality Full time

    Job Title: Line CookWe are seeking a skilled Line Cook to join our culinary team at Jackmont Hospitality. As a Line Cook, you will be responsible for preparing a wide variety of foods according to recipe requirements and adhering to product sensitivities and plate presentation.Key Responsibilities:Prepare food to meet TGI Friday's standard of excellence,...

  • Line Cook

    5 days ago


    District Heights, Maryland, United States Jackmont Hospitality Full time

    Job SummaryWe are seeking a skilled Line Cook to join our culinary team at TGI Fridays. As a Line Cook, you will be responsible for preparing a wide variety of foods according to recipe requirements and adhering to product sensitivities and plate presentation.Key ResponsibilitiesPrepare food to meet TGI Fridays' standard of excellence, following recipe...

  • Cook

    2 weeks ago


    District Heights, Maryland, United States JACKMONT HOSPITALITY INC Full time

    Job SummaryWe are seeking a skilled Cook to join our culinary team at JACKMONT HOSPITALITY INC. As a Cook, you will be responsible for preparing a wide variety of foods according to recipe requirements and adhering to product sensitivities and plate presentation guidelines.Key ResponsibilitiesPrepare food to meet TGI Friday's standard of excellence,...


  • District Heights, Maryland, United States Jackmont Hospitality Full time

    Job DescriptionCompany: Jackmont Hospitality Role OverviewThe primary objective of this position is to ensure that all utensils, dishware, glassware, and kitchen equipment are thoroughly cleaned and sanitized for both Guests and Team Members.Key Responsibilities & DutiesEnsure the availability of clean and sanitized utensils, dishware, glassware, and kitchen...

  • Health Screener

    3 weeks ago


    District Heights, Maryland, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Health Screener at BioLife Plasma Services. As a Health Screener, you will play a critical role in ensuring the health and safety of our donors by conducting thorough medical screenings and phlebotomy procedures.Key ResponsibilitiesConduct medical screenings...


  • District Heights, Maryland, United States Community Bridge Full time

    Job OverviewThis job opening is intended to fill current and future vacancies in this classification across various shifts and locations.Minimum Qualifications:Education:N/AExperience:No prior work experience is necessary. Candidates must meet the following criteria:Must be at least 18 years of ageMust provide proof of eligibility to work in the U.S.A valid...


  • District Heights, Maryland, United States Community Bridge Full time

    Job OverviewWe are currently seeking candidates for the position of Janitor/Porter at Community Bridge. This role is essential for maintaining cleanliness and hygiene in our facilities across various shifts and locations.Key Responsibilities:Perform thorough cleaning of office spaces, public restrooms, and other designated areas to meet organizational...


  • District Heights, Maryland, United States Biolife Plasma Services Full time

    About the Role:We are seeking a skilled Health Screener to join our team at BioLife Plasma Services. As a Health Screener, you will play a critical role in ensuring the quality and safety of plasma donations.Key Responsibilities:Greet donors and conduct thorough health screenings to ensure their eligibility for plasma donation.Perform venipuncture and...


  • District Heights, Maryland, United States Community Bridge Full time

    Job OverviewThis job listing is intended to fill current and future vacancies in this classification across various shifts and locations.Minimum Qualifications:Education:N/AExperience:No prior work experience is necessary. Candidates must meet the following criteria:Must be at least 18 years of ageMust provide proof of eligibility to work in the U.S.A valid...

  • Shift Leader

    1 week ago


    Linthicum Heights, Maryland, United States Potbelly Sandwich Works Full time

    Job Title: Shift LeaderAt Potbelly Sandwich Works, we're looking for a skilled Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and ensure a smooth operation of the restaurant.Key Responsibilities:Lead a team of associates to achieve sales and customer service...

  • Shift Supervisor

    4 weeks ago


    Capitol Heights, Maryland, United States Chick-fil-A Full time

    Job SummaryAs a Team Leader at Chick-fil-A, you will play a vital role in ensuring the success of our restaurants by providing exceptional customer service and leading a team of dedicated employees. Your primary responsibility will be to assist the management team in all aspects of shift management, ensuring that every guest has an outstanding experience.Key...


  • Capitol Heights, Maryland, United States Chick-fil-A Full time

    Job SummaryChick-fil-A, a leading quick-service chicken restaurant chain, is seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will play a critical role in ensuring the success of our restaurant by supervising assigned stations, managing shift operations, and providing exceptional customer service.Key...