Floor Decor Specialist

3 weeks ago


Gurnee, Illinois, United States Floor & Decor Full time

**Job Overview:**

Floor & Decor, a leading home decor retailer, seeks a skilled Sales and Support Expert to join our team. As a key member of our in-store sales team, you will be responsible for providing exceptional customer service, maintaining product knowledge, and driving sales growth.

About the Role:

We are looking for an experienced professional who can effectively communicate with customers, manage orders, and provide timely support. If you have a passion for home decor and a drive to succeed, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Maintain extensive knowledge about Floor & Decor products, including features, benefits, and applications
  • Manage orders, ensure accurate processing, and follow up on customer requests
  • Collaborate with colleagues to achieve sales targets and meet customer needs
  • Participate in store activities, events, and promotions to drive sales and engagement

Requirements:

  • 1-2 years of sales or customer-facing experience
  • Excellent communication and problem-solving skills


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