Customer Experience Associate

5 days ago


Gurnee, Illinois, United States Floor & Decor Full time

The Customer Experience Associate will work closely with the PRO team to ensure seamless communication between customers and sales staff. Key responsibilities include:

Main Responsibilities:

  • Providing top-notch customer service and resolving customer complaints in a timely manner.
  • Maintaining up-to-date knowledge of Floor & Decor products and services to answer customer questions effectively.
  • Collaborating with the PRO team to identify opportunities for growth and improvement.

About the Role:

This role requires excellent communication skills, attention to detail, and a passion for delivering outstanding customer experiences. If you're a team player who thrives in fast-paced environments, we encourage you to apply

Salary: $50,000 - $75,000 per year (based on location).



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