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Supervisor of Testing Operations
2 months ago
We are seeking a highly skilled and experienced Supervisor of Testing to join our team at the Rhode Island Blood Center. As a key member of our laboratory team, you will be responsible for overseeing the operation of our testing team and ensuring that our high standards of quality and safety are met.
Key Responsibilities- Lead and manage a team of testing personnel to ensure efficient and effective operation of our laboratory.
- Develop and implement new laboratory procedures and equipment following FDA and AABB practices.
- Conduct and maintain in-house/competency testing with direct observation/evaluation of testing personnel.
- Assist in training staff in new or revised donor testing assay procedures, equipment use and maintenance procedures, and processes.
- Develop and implement performance evaluation standards and conduct regular staff meetings and weekly huddles.
- Manage testing processes to ensure efficient use of reagents and schedule staff to provide adequate coverage during hours of operation.
- Ensure that preventative/corrective actions are taken when staff, equipment, or test systems are found to deviate from the laboratory's established performance specifications.
- Maintain inventory and order testing supplies in an efficient and cost-effective manner.
- Address failed runs due to reagent deficiency, staff error, or equipment failures as required by the FDA.
- Troubleshoot equipment, schedule preventative maintenance, maintain a spare parts inventory, and utilize service recovery responses when appropriate.
- Oversee laboratory inventory management processes for designated platforms.
- Assist with validation plans and execution as needed.
- Ensure department provides quality customer services to all customers.
- Monitor production workflow to ensure department meets TAT requirements for internal and external clients.
- Provide technical assistance to internal and external customers for laboratory-related issues.
- Coordinate communication during lab crises and initiate adverse testing event procedure and product recalls for critical testing errors.
- Approve PTO requests and perform payroll/timeclock functions.
- Act as administrator for software systems that drive testing equipment.
- Act as back-up for lab or testing-related tasks.
- Oversee the Temperature monitoring system along with other laboratory supervisors.
- Bachelor's degree in medical laboratory science (CLS/MLS/MT) or Bachelor of Science degree in chemical or biological science, with minimum requirement of 6 credits of biology and 6 credits of chemistry completed.
- Minimum of four years of experience in a high-complexity laboratory.
- National Clinical Laboratory Certification (ASCP or equivalent).
- Lead or supervisory experience; donor testing laboratory experience.
$78,000 to $88,000/year.
