Operations Supervisor

4 weeks ago


Staten Island, New York, United States CVS Health Full time
Job Summary

As a key member of the CVS Store Management team, the Operations Supervisor plays a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. This role is responsible for ensuring that store operations run smoothly, and for leading the store and supervisory staff when there is no manager onsite.

Key Responsibilities

Work effectively with store management and store crews to achieve business objectives

Supervise the store's crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

Assist customers with their questions, problems and complaints, and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Price merchandise, stock shelves, and support the planning, execution, and maintenance of displays and inventory of weekly, promotional, and seasonal merchandise

Requirements

Deductive reasoning ability, analytical skills, and computer skills

Advanced communication skills, supervision, and influencing skills

Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

What We Offer

CVS Health offers a range of benefits to support our colleagues and their families, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also provide a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs, education assistance, and free development courses. As a CVS Health colleague, you will also enjoy paid time off, paid holidays, and a CVS store discount.
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