Technical Account Solutions Expert

4 days ago


New York, New York, United States MongoDB Full time
Job Description
We're seeking an experienced Technical Account Solutions Expert to join our team at MongoDB. In this role, you'll be responsible for delivering exceptional customer experiences through expert technical knowledge and strategic planning. Your ability to communicate complex technical concepts to non-technical stakeholders and build strong relationships with customers and internal teams will be crucial to your success.

Primary Responsibilities:
  • Provide technical expertise and guidance to customers on MongoDB solutions.
  • Develop and execute account plans to drive customer success and revenue growth.
  • Work closely with cross-functional teams to resolve customer issues and improve overall experience.
  • Present technical solutions to executive-level stakeholders and internal teams.


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