Banking Consultant for Client Growth

7 days ago


Staten Island, New York, United States Flagstar Bank Full time

Flagstar Bank is a forward-thinking financial institution dedicated to delivering exceptional customer experiences and fostering growth in our communities.

Salary Range:

The estimated salary for this role is $20.45 - $26.31 per hour, commensurate with experience and location.

About the Role:

We are seeking a motivated Banking Consultant to join our team as a Branch Banking Client Consultant II. In this role, you will play a vital part in helping our clients achieve their financial goals by providing expert guidance and support throughout their banking journey.

Your primary focus will be on building strong relationships with our clients, identifying opportunities for growth, and delivering tailored solutions to meet their needs. You will work closely with our sales teams to drive revenue growth, exceed targets, and maintain operational standards.

To succeed in this role, you will need excellent communication and interpersonal skills, a keen understanding of the financial services industry, and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Sales Performance: Collaborate with the sales team to achieve growth targets in financial performance and primary client acquisition. Identify and deliver high-quality client introductions to drive revenue growth.
  • Client Experience: Provide proactive support to resolve client queries, complaints, and issues in a timely and effective manner. Deliver tailored solutions and education to enhance client engagement and satisfaction.
  • Management: Manage daily financial transactions accurately and efficiently, minimizing controllable preventable losses. Maintain knowledge of bank policies and regulations.
  • Perform special projects and additional duties as required.
Requirements:
  • High School Diploma or Equivalent, required
  • 0 – 3 years of customer service and sales experience, preferred
  • Experience in the financial services industry, an asset


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