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Senior Executive Communications Manager

2 months ago


Santa Clara, California, United States ServiceNow Full time
Company Overview

At ServiceNow, we empower organizations to operate efficiently and effectively through our innovative technology solutions. Our team is driven by a shared vision to make a positive impact in the world, and we strive to foster an environment where creativity and collaboration thrive.

We are proud to serve a diverse clientele, including a significant portion of the Fortune 500, and we are recognized as one of the best companies to work for globally.

We believe in the power of diverse perspectives and welcome candidates from all backgrounds to contribute to our mission.

Role Overview

We are seeking a seasoned communications professional to enhance our Global Communications team. The successful candidate will possess a strong aptitude for storytelling and the ability to develop engaging narratives that resonate with our audience.

In this role, you will act as a key advisor to the Chief Marketing Officer and the Marketing Leadership team, crafting comprehensive communication strategies that promote our brand and key initiatives.

Key Responsibilities
  • Lead executive communications for the Chief Marketing Officer and the Marketing Leadership team, developing strategic communication plans that reflect their vision and leadership.
  • Create and implement integrated communication strategies that align with the Marketing organization's objectives and transformation initiatives.
  • Design and execute visibility programs that translate complex ideas into compelling stories and frameworks.
  • Produce high-quality executive materials, including speeches, scripts, and social media content.
  • Prepare executives for public engagements through rehearsals and strategic planning.
  • Coordinate events, such as Town Halls, ensuring effective communication across various formats.
  • Manage change communications across departments to support organizational transformation.
  • Develop programs that celebrate employee achievements and promote our cultural values.
Qualifications

The ideal candidate will possess:

  • A Bachelor’s degree in communications, journalism, or a related field.
  • Over 10 years of experience in global communications, with a focus on digital engagement.
  • Proven ability to influence senior leadership on communication strategies and engagement opportunities.
  • Strong storytelling skills with a creative approach to business communication.
  • Exceptional project management capabilities and the ability to navigate a fast-paced environment.
  • Experience in leading marketing transformation initiatives is highly desirable.

At ServiceNow, we value flexibility and trust in our work culture, and we are committed to creating an inclusive environment for all employees.