Food and Beverage Server
2 weeks ago
As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests.
Key Responsibilities:
• Welcome guests with a friendly demeanor and assist them in finding their seats.
• Provide detailed information about the menu, respond to inquiries, and offer recommendations on food and beverage pairings.
• Familiarize yourself with menu items and daily specials, ensuring knowledge of ingredients and preparation methods. Proficiency in crafting cocktails and serving alcoholic beverages is essential.
• Accurately record orders, either by writing them down or memorizing them.
• Communicate orders to the kitchen and bar using the point of sale system efficiently.
• Monitor guest needs throughout their dining experience, ensuring satisfaction and addressing any additional requests.
• Process payments and manage the billing process, ensuring accuracy.
• Clean and reset tables or counters after each course to maintain a tidy dining environment.
• Assist in maintaining cleanliness in service and preparation areas.
• Report any guest concerns or complaints to management promptly.
• Adhere to all safety protocols and procedures to ensure a safe working environment.
• Follow established cash handling procedures diligently.
Qualifications:
- Ability to lift and carry up to 50 pounds.
- Physical stamina for pushing, bending, and standing for extended periods.
- Exceptional customer service skills are a must.
- Flexibility in scheduling to meet the operational needs of the establishment.
EEOC Statement: StepStone Hospitality is committed to fostering an inclusive workplace and is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on any protected characteristic.
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