Food and Beverage Server

2 weeks ago


Gulfport, Mississippi, United States StepStone Hospitality Full time
Position Overview:

As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests.

Key Responsibilities:

• Welcome guests with a friendly demeanor and assist them in finding their seats.

• Provide detailed information about the menu, respond to inquiries, and offer recommendations on food and beverage pairings.

• Familiarize yourself with menu items and daily specials, ensuring knowledge of ingredients and preparation methods. Proficiency in crafting cocktails and serving alcoholic beverages is essential.

• Accurately record orders, either by writing them down or memorizing them.

• Communicate orders to the kitchen and bar using the point of sale system efficiently.

• Monitor guest needs throughout their dining experience, ensuring satisfaction and addressing any additional requests.

• Process payments and manage the billing process, ensuring accuracy.

• Clean and reset tables or counters after each course to maintain a tidy dining environment.

• Assist in maintaining cleanliness in service and preparation areas.

• Report any guest concerns or complaints to management promptly.

• Adhere to all safety protocols and procedures to ensure a safe working environment.

• Follow established cash handling procedures diligently.

Qualifications:
  • Ability to lift and carry up to 50 pounds.
  • Physical stamina for pushing, bending, and standing for extended periods.
  • Exceptional customer service skills are a must.
  • Flexibility in scheduling to meet the operational needs of the establishment.


EEOC Statement: StepStone Hospitality is committed to fostering an inclusive workplace and is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on any protected characteristic.

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