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Customer Service Representative

2 months ago


Louisville, Colorado, United States Serenity Healthcare Full time
Job Opportunity at Serenity Healthcare

Job Title: Customer Care Specialist

Location: Onsite – Superior, CO

About the Role:

We are seeking a highly skilled and compassionate Customer Care Specialist to join our team at Serenity Healthcare. As a key member of our staff, you will play a vital role in helping patients heal using our innovative TMS treatment approach.

Responsibilities:

  • Provide exceptional customer service to patients and their families
  • Work closely with patients to understand their needs and develop personalized treatment plans
  • Collaborate with our healthcare team to ensure seamless patient care
  • Participate in ongoing training and education to stay up-to-date on the latest TMS treatment techniques
  • Contribute to a positive and supportive work environment that fosters growth and development

Requirements:

  • High School Diploma or equivalent required
  • Three years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • A competitive hourly rate of $22
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • 20 days of paid time off annually
  • Opportunities for professional growth and development

About Serenity Healthcare:

We are a leader in the field of healthcare technology, dedicated to providing innovative and evidence-based treatment options for patients. Our team is passionate about making a difference in the lives of those we serve, and we are committed to creating a positive and supportive work environment that fosters growth and development.