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Retail Operations Leader

2 months ago

Woodbridge, New Jersey, United States Seasalt Cornwall Full time

Job Overview

We are seeking a skilled and experienced Retail Operations Leader to join our dynamic team at Seasalt Cornwall. This role is pivotal in ensuring our retail outlets operate smoothly and efficiently, providing an exceptional shopping experience for our customers.

Key Responsibilities

As a Retail Operations Leader, you will:

  • Take charge of driving store revenue, optimizing profitability, and meeting performance indicators.
  • Deliver outstanding operational excellence and uphold high standards in leadership, management, and customer engagement.
  • Serve as a brand ambassador, embodying Seasalt's core values and encouraging your team to do the same for the benefit of our clientele.
  • Lead, mentor, and develop your team to unlock their potential, fostering a culture that prioritizes customer satisfaction.
  • Ensure top-notch customer service, whether in-person or through digital channels, utilizing technology to enhance the shopping experience.
  • Oversee the processing and fulfillment of online orders efficiently.

Essential Skills and Qualifications

We want our customers to feel welcomed and valued as soon as they enter our stores. Your ability to create a warm and inviting atmosphere will inspire your team to consistently deliver exceptional service. Your expertise in retail operations, product knowledge, and commercial acumen will be crucial in surpassing sales targets and nurturing team development.

Why Join Us?

At Seasalt Cornwall, we believe that our success is driven by the dedication and talent of our team members. We are committed to attracting and retaining the best talent, providing opportunities for professional growth and personal development. Our benefits include:

  • Uniform allowance
  • Generous holiday entitlement
  • Enhanced holiday benefits for long service
  • Substantial employee discount on full-priced merchandise
  • Employer-contributed pension scheme
  • Exclusive discounts and offers through Seasalt Lifestyle
  • Life assurance program
  • Learning and development initiatives
  • Remote medical support partnerships
  • Paid volunteering opportunities

At Seasalt, we are dedicated to fostering an inclusive environment where diversity is celebrated, and every individual feels valued for their contributions. We welcome applications from all qualified candidates, regardless of their background or identity.