Xfinity Retail Sales Consultant

1 week ago

Woodbridge, New Jersey, United States Comcast Full time
Job Summary

As a Comcast Retail Sales Consultant, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a fantastic opportunity to join a dynamic team and make a real impact on our customers' lives.

Key Responsibilities:

  • Passionately represent our products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to increase their experience.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and handle all company products/services and gains their consent.
  • Perform operational and administrative tasks, partnering with customer care to resolve customer issues as appropriate.
  • Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Align with all company and retail operational policies and procedures.
  • Complete training requirements and engage in team huddles and learning, knowing and understanding sales compensation plan and its key elements.
  • Able to work a flexible schedule, including evenings, weekends, holidays, variable schedules, and overtime as needed, and may be asked to work in alternate stores outside of home base store.

What We Offer:

  • Development and advancement opportunities.
  • Parental leave.
  • Vacation.
  • Employee resource groups.
  • Day 1 medical, dental, and vision insurance.
  • 401(k) matching.
  • Discounted services (must reside in the footprint).
  • Xfinity Mobile discounts.
  • Many more benefits and perks.

Disclaimer:

This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Salary:

Base Pay: $20.00

Total Target Compensation (Base Pay plus Targeted Commission): $27.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education:

High School Diploma / GED

Certifications (if applicable):

Relevant Work Experience:

2-5 Years

Job Family Group: Sales

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