Field Support Specialist

4 weeks ago


Annapolis, Maryland, United States CyberCore Technologies Full time
Job Summary

CyberCore Technologies is seeking a highly skilled Field Support Specialist to join our team. As a Field Support Specialist, you will provide technical support and troubleshooting to network, desktop, and/or systems hardware and software.

Key Responsibilities
  • Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provide remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up on problems brought to the helpdesk by users of cloud infrastructure
  • Modify, move, and install new equipment
  • Perform technical tasks and provide site support
  • Perform integrity testing and interviews customers to gather information about problems
  • Interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
  • Perform Data Transfer Agent requests to transfer files between networks
Requirements
  • Five (5) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required
  • CompTIA Security+ CE
  • Active TS/SCI Clearance with Polygraph required
Benefits
  • Health Insurance to ensure you and your family stay healthy and well
  • Dental and Vision Insurance for preventive and routine care
  • Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones
  • Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life
  • Paid Parental Leave for new parents to focus on family
  • Tuition Reimbursement to support your professional growth and education
  • A 401(k) plan with a company match to help you plan for your future
About CyberCore

CyberCore Technologies is committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.

The salary range for this role is $67,000 - $80,000. This range is a good faith estimate that reflects various experience levels.



  • Annapolis, Maryland, United States Specialist Office Full time

    Job Title: Medical Support SpecialistJob Summary:We are seeking a highly skilled Medical Support Specialist to join our team at Specialist Office. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our clinical staff.Key Responsibilities:Prepare patients for examination and note their brief...


  • Annapolis, Maryland, United States Strategic Home Media Full time

    Job Summary:We are seeking a skilled Field Installation Specialist to join our team at Strategic Home Media. As a Field Installation Specialist, you will work with our team to complete installs and service calls in a timely and efficient manner.Key Responsibilities:Complete one-room audio/video installs and setupSatellite/Cable systems setup and...


  • Annapolis Junction, Maryland, United States Independent Software Full time

    Job SummaryAs a Field Support Technician at Independent Software, you will play a crucial role in our team, collaborating with Tier 2 technical support and Availability Management teams to ensure effective issue resolution and provide a rich learning environment for your professional growth. Your primary responsibilities will include providing technical...


  • Annapolis, Maryland, United States BROTHERS FLOORING SERVICES LLC Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Brothers Flooring Services LLC. As an Administrative Support Specialist, you will be responsible for providing administrative support to our CEO and other team members, including processing documents, maintaining databases, and communicating with the...

  • IT Support Specialist

    4 weeks ago


    Annapolis, Maryland, United States Independent Software, Inc. Full time

    Job Summary:As a Technical Field Support Specialist at Independent Software, Inc., you will provide on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Your responsibilities will include conducting site surveys, assessing and documenting current site configuration and user requirements,...


  • Annapolis, Maryland, United States Columbia Technology Partners Full time

    Job Summary:Columbia Technology Partners is seeking a highly skilled Administrative Support Specialist to provide technical writing, proofreading, and editing services for various projects. The ideal candidate will possess excellent communication and organizational skills, with the ability to work independently and as part of a team.Key...


  • Annapolis, Maryland, United States Vision Innovation Partners Support Center Full time

    Job Title: Credentialing SpecialistOverview:The Credentialing Specialist will be responsible for processing payer enrollment and credentialing for all medical staff providers with insurance payers. This role will also assist with processing medical staff credentialing and privileging medical staff providers as needed and/or directed. This role will have an...

  • IT Support Specialist

    3 weeks ago


    Annapolis, Maryland, United States General Dynamics Full time

    Job Title: Information Technology Support SpecialistJob Summary:We are seeking an experienced Information Technology Support Specialist to join our team at General Dynamics Information Technology (GDIT). As an IT Support Specialist, you will provide technical support and troubleshooting services for incoming queries and issues related to computer systems,...

  • IT Support Specialist

    3 weeks ago


    Annapolis, Maryland, United States General Dynamics Full time

    Job Title: IT Support SpecialistJob Summary:General Dynamics Information Technology (GDIT) is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware.Responsibilities:Provide technical...


  • Annapolis, Maryland, United States Vision Innovation Partners Support Center Full time

    Job Summary:The Credentialing Specialist will process payer enrollment and credentialing for all medical staff providers with insurance payers. This role will also assist with processing medical staff credentialing and privileging medical staff providers as needed and/or directed. This role will have an emphasis on knowledge and experience with Vision...

  • IT Support Specialist

    3 weeks ago


    Annapolis Junction, Maryland, United States Twenty Bridge Staffing Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Twenty Bridge Staffing. The ideal candidate will have a strong background in computer hardware and software, with experience in troubleshooting and repairing complex technical issues.The successful candidate will be responsible for providing on-site and remote support for computer...

  • IT Support Specialist

    3 weeks ago


    Annapolis, Maryland, United States Apex Systems Full time

    Job Title: IT Support SpecialistThe IT Support Specialist is responsible for providing technical support and assistance to the end-user community and limited support for the OT environment. This role requires a strong understanding of IT and a limited working knowledge of OT systems, hardware, and software used in a manufacturing environment.The IT Support...


  • Annapolis, Maryland, United States MSAD 17 Oxford Hills School District Full time

    The Oxford Hills School District is seeking a dedicated and skilled Education Support Specialist to join our team at Paris Elementary School. As an Education Support Specialist, you will play a vital role in supporting the learning process for all students.The successful candidate will work collaboratively with colleagues to encourage, inspire, and support...

  • IT Support Specialist

    4 weeks ago


    Annapolis Junction, Maryland, United States Synergy ECP Full time

    pstrongJob Summary:/strong/ppSynergy ECP is seeking an IT Field Support Specialist to provide on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. The ideal candidate will have a strong background in installing, repairing, and troubleshooting computer hardware and peripherals./ppstrongKey...


  • Annapolis, Maryland, United States Approachable Systems Full time

    We're seeking a skilled Technical Support Specialist to join our team at Approachable Systems. As a key member of our IT operations team, you'll play a vital role in providing exceptional technical support to our clients and internal stakeholders.Your primary responsibilities will include:Responding promptly to technical assistance requests and documenting...


  • Annapolis, Maryland, United States Advocate Support Services, Inc. Full time

    Job SummaryWe are seeking a skilled Psychiatric Rehabilitation Specialist to provide services to adults with mental illness in and around Baltimore City, Baltimore County, Anne Arundel County, Prince George's County, and Howard County.The ideal candidate will have excellent writing skills, be well-organized, and have experience working with adults with...

  • IT Support Specialist

    3 weeks ago


    Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:As a Systems Support Specialist I at Luminis Health, you will be responsible for providing workstation and desktop installation and support, server installation, maintenance, and support, wireless installation and support, and installation of all peripheral devices and support. You will also ensure proper data system back-ups, media management,...


  • Annapolis, Maryland, United States CyberCore Technologies Full time

    Job SummaryCyberCore Technologies is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. You will also coach and provide guidance to less-experienced professionals, apply basic diagnostic...

  • IT Support Specialist

    4 weeks ago


    Annapolis, Maryland, United States Morgan 6 Full time

    Job SummaryMorgan 6, LLC is a leading provider of information technology and professional management services to the federal government. As a service-disabled veteran-owned business, we are committed to excellence and customer satisfaction.The IT Specialist plays a critical role in providing exceptional customer-oriented assistance and repair shop support....


  • Annapolis, Maryland, United States ST2 ManTech Advanced Systems Intl Full time

    Secure Our Nation, Ignite Your FutureAt ST2 ManTech Advanced Systems Intl, we're seeking a highly motivated and customer-oriented Help Desk Support Specialist to join our team in the DMV area. With opportunities in Washington, DC, Northern Virginia, and Maryland, this is an exciting chance to work on innovative projects that offer opportunities for...