Medical Support Associate
2 weeks ago
We are seeking a skilled Medical Support Associate to join our team at Serenity Healthcare, LLC in Holladay (SLC), UT.
Job Summary:This is a full-time position that involves providing exceptional patient experiences through excellent communication and interpersonal skills. The successful candidate will be responsible for updating and verifying patient information, creating rapport with patients, answering questions, and ensuring a positive patient experience.
Responsibilities:- Update and verify patient information upon each visit.
- Help patients feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure a positive patient experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
- High School Diploma/GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
- Career Advancement Opportunity
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
$45,000 - $60,000 per year, depending on experience.
Work Schedule: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
*This position is contingent on successfully completing a criminal background check upon hire.
About Serenity Healthcare, LLC
Serenity Healthcare, LLC is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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