Customer Service Representative

2 days ago


Lodi, California, United States David Nugent - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David Nugent - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Key Responsibilities
  • Provide timely and accurate responses to customer inquiries and policy information.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Process insurance claims efficiently and effectively, following up with clients to ensure satisfaction.
  • Maintain accurate records of customer interactions, providing valuable insights for future improvements.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Detail-oriented and able to multitask, with a keen eye for accuracy and efficiency.
  • Previous customer service experience preferred, but not required.
What We Offer
  • A competitive salary and bonus structure, reflecting your value to our team.
  • A comprehensive benefits package, including 401(k) matching and paid time off.
  • Opportunities for growth and development, with a focus on internal promotions and career advancement.

We are committed to creating a positive and inclusive work environment, where every team member feels valued and supported. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.



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