Transportation Specialist

3 days ago

Spring Valley, Nevada, United States RydeWell LLC Full time
Job Summary

RydeWell LLC is seeking a skilled and safety-minded Non-Emergency Medical Transportation Driver to transport clients to medical appointments, work, errands, school, or other reasons. The ideal candidate will have a valid driver's license, a clean driving record, and excellent verbal and written communication skills.

Key Responsibilities
  • Provide safe and secure transportation to all passengers, transporting them to various locations throughout your assigned region
  • Provide courteous and professional customer service to all passengers
  • Communicate effectively with passengers while answering questions about schedules, routes, points of transfer and other inquiries
  • Exhibit problem-solving ability to deescalate frustrated and unruly passengers should the need arise
  • Drive assigned routes in adherence with defined schedule
  • Drive through traffic while obeying all traffic laws
  • Report accidents, incidents or other traffic disruptions and follow directions when using an alternate route
  • Assist passengers in and out of the vehicle, while providing assistance in, to and from facilities
  • Perform pre-trip and post-trip inspections
  • Maintain a clean vehicle inside and outside at all times, including washing the exterior of the vehicle, cleaning and vacuuming interior and sanitizing per company standards
  • Follow state and federal regulations regarding non-emergency transportation
  • Operate wheelchair/stretcher lifts as needed
  • Secure all equipment including but not limited to wheelchairs, stretchers, and oxygen tanks appropriately
  • Follow proper protocol for securement of passengers without exception
  • Adhere to and execute all company policies and procedures
  • Perform related duties as assigned by supervisor
  • Maintain compliance with all company policies and procedures
Requirements
  • High School Diploma or GED required
  • Proficiency in the English language is required
  • Safety and security minded, able to read and use GPS & other apps
  • Minimum of seven (8) years' driving experience, prior experience as a Non-Emergency Medical Driver is preferred but not required
  • Candidate must possess a valid driver's license, a clean driving record
  • Candidate must successfully pass a criminal background check, preemployment drug screen and must complete a medical DOT Physical clearance
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Work Environment

Drivers may be subject to irregular work schedules, temperature, and weather extremes, long routes, short notice for assignment of schedule route. Similarly, driving operators are exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars.

RydeWell LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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