Xfinity Retail Sales Consultant

2 weeks ago


Hialeah, Florida, United States Comcast Wholesale Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Comcast Wholesale. As a Retail Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities
  • Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Takes a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  • Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engages in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.
Requirements
  • High school degree or equivalent.
  • Generally, requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience.
  • Strong communication skills.
  • Consultative selling style.
  • Passion for technology.
  • Desire to learn.
  • Motivated to find solutions.
  • Be a people person.
  • Give a top-notch customer experience.
  • Warm & engaging ability to hit it off right away.
  • Positive, Ive got to show you this attitude.
  • Genuinely curious about customer needs.
  • Ability to shine in a dynamic environment.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.



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