Sales Associate eComPhone

7 days ago


Hialeah, Florida, United States AutoNation Full time
About the Role

As a Commerce Sales Associate at AutoNation, you will be the face of our brand, interacting with hundreds of customers online, over the phone, and in person to guide their vehicle purchase in our no-haggle sales environment.

Key Responsibilities
  • Respond to leads in a timely manner, answering questions, providing information, and helping guide customers effectively from phone and internet contact to an in-store experience.
  • Provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.
Requirements
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal, and organizational skills
Why AutoNation?

We're a car dealer with a strong moral compass and a commitment to treating all associates with respect. Our benefits and perks include:

  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
  • Exclusive RX Pet program offering discounts on medications
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you don't meet every requirement, we encourage you to apply.



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