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Relationship Banker

2 months ago

New Port Richey, Florida, United States Bank of America Full time

Job Summary:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. As a Relationship Banker, you will play a key role in driving Responsible Growth by building strong relationships with clients and delivering exceptional customer service.

Key Responsibilities:

  • Engage clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Accurately and efficiently process cash transactions for clients as needed.
  • Have deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connect clients to solutions that meet the financial goals.
  • Execute the bank's risk culture and strive for operational excellence.
  • Build relationships with clients to meet financial needs.
  • Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
  • Grows business knowledge and network by partnering with experts in small business, lending, and investments.
  • Manage financial center traffic, appointments, and outbound calls effectively.
  • Drive the client experience.
  • Manage cash responsibilities.

Requirements:

  • Adaptability
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management

Working at Bank of America:

Bank of America is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any other factor prohibited by law.