Systems Support Engineer

5 days ago


Pembroke, Georgia, United States Bryan County Full time
Job Overview:
Bryan County is seeking a skilled IT Systems Specialist to join our Information Technology Department. As an IT Systems Specialist, you will play a critical role in ensuring the smooth operation of our county-wide systems.

About You:
We are looking for a highly motivated and detail-oriented individual with a strong background in IT infrastructure and system administration. The ideal candidate will have excellent problem-solving skills, be able to work independently, and possess excellent communication skills.

Responsibilities:
  • Install, test, maintain, document, and provide technical support for county-wide systems
  • Assist with software product planning, evaluation, and testing
  • Assist in planning hardware changes and provide technical assistance to a variety of users as well as Server and System administration
  • Manage the team's ticket queue and escalate issues as necessary
  • Assist with network administration, including monitoring networks for problems, troubleshooting and solving network problems, maintaining system security, and adding and deleting users and backups

Requirements:
Qualifications:
  • Bachelor's degree in computer science or closely related field; equivalent training and experience may be considered in lieu of a degree;
  • Industry certification (A+, Net+, Server+, etc.) for IT professionals preferred;
  • Proven ability to troubleshoot and resolve complex technical problems;
  • Experience creating and maintaining technical documentation;
  • Extensive knowledge of Windows and Mac OS X Operating Systems;
  • Multi-vendor, multi-platform experience required;
  • Knowledge of PC/Mac hardware and software applications;
  • Microsoft 365, Azure, Active Directory, TCP/IP networking;
  • Valid Driver's License required.

Salary Range: $70,000 - $90,000 per year,

Additional Information:
Bryan County is an equal opportunity employer and does not discriminate based on race, color, sex, religion, national origin, age, or disability in any employment practice, educational program, or any other program, activity or service.

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