IT Infrastructure Specialist

5 days ago

Pembroke, Georgia, United States Bryan County Full time
Job Title: IT Infrastructure Specialist

About the Role:
The Bryan County Board of Commissioners is now accepting applications for a Full Time IT Systems Specialist in our Information Technology Department.

This position is responsible for installing, testing, maintaining, documenting, and providing technical support for county-wide systems. It assists with software product planning, evaluation, and testing. It also assists in planning hardware changes and provides technical assistance to a variety of users as well as Server and System administration. This position reports to the Chief Information Officer.

Key Responsibilities:
  • Manage the team's ticket queue and escalate issues as necessary
  • Assist with network administration, including monitoring networks for problems, troubleshooting and solving network problems, maintaining system security, and adding and deleting users and backups.
  • Maintain continuous system availability, system security procedures, and access to user accounts.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems
  • Manage county-wide systems such as DHCP, DNS, file, mail, and print servers and their associated operating systems and software.
  • Troubleshoot problems in hardware, software, and cabling.
  • Assists in the planning and installation of new hardware, software, and cabling.
  • Perform preventative maintenance on computers and peripherals.
  • Provides technical support to peers on the use of systems and application software.
  • Maintain confidentiality of data, files, and access codes encountered while performing support functions.

Requirements:
Minimum Qualifications:
  • Bachelor's degree in computer science or closely related field; equivalent training and experience may be considered in lieu of a degree;
  • Ability to obtain one (1) of the following industry certifications (A+, Net+, Server+, etc.) for IT professionals within one (1) year of start date;
  • Proven ability to troubleshoot and resolve complex technical problems;
  • Experience creating and maintaining technical documentation;
  • Extensive knowledge of Windows and Mac OS X Operating Systems;
  • One (1) year of experience in a multi-vendor, multi-platform environment;
  • Knowledge of PC/Mac hardware and software applications;
  • Microsoft 365, Azure, Active Directory, TCP/IP networking;
  • Must have a valid Driver's License.

Estimated Salary: $65,000 - $85,000 per year,

Benefits:

Bryan County is an equal opportunity employer, and we endorse the Americans' Disability Act. We do not discriminate on the basis of race, color, sex, religion, national origin, age, or disability in any employment practice, educational program, or any other program, activity or service.

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