IT Infrastructure Specialist

1 week ago


Columbus, Ohio, United States Unified Business Technologies Inc. Full time
About Unified Business Technologies Inc.

Unified Business Technologies Inc. is a dynamic company that delivers innovative IT solutions to our DoD customers.

Job Summary

We are seeking an experienced IT Technologist I to join our team. The successful candidate will provide client administration for Microsoft desktop and laptop systems.

Key Responsibilities
  • Perform Helpdesk Service Desk Operations; Triage Incident tickets issued according to their assigned area(s) of responsibility utilizing the Remedy Work Ordering system.
  • Respond/acknowledge and resolve service ticket within established timeframes from receipt of the incident/call for touch labor support.
  • Provide network registration of client equipment into the current installation software/asset management application.
  • Establish new, maintain, delete, and troubleshoot Active Directory client accounts/client systems.
  • Trouble-shoot and resolve user/client standard application/configuration problems via telephone assistance call, remote control and at user locations.
Requirements
  • Help desk experience: 1 year (Preferred)
  • Windows operating system experience: 1 year (Preferred)
  • CompTIA Security+ CE certification: Required
  • Secret security clearance: Required
What We Offer
  • $49,000 - $53,000 per year
  • 401(k) plan
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


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